J. K. (John) Mroz Profile I am a dynamic, skilled, experienced professional who is passionate about providing elegant solutions to documentation projects. I learn quickly and easily acquire project terminology and expertise with your business systems. Education Algonquin College, Ottawa - Diploma Of Technology, Technical Writer 1993 Class President (all terms). Scholarship from Society For Technical Communication. Skills Technical Writing, Information Systems, Document Planning And Management, Process Control, Manufacturing Engineering, Training and Development. Experience Senior Technical Writer, Government Of Canada - 1994 to 2015 Prepare administrative documentation, project plans, operational and procedural manuals, checklists, and information pamphlets, including all necessary charts, tables, and graphical illustrations, to meet specified project requirements and to convey all technical information clearly and concisely, following established guidelines and composition styles. Member Of Technical Staff, Northern Telecom - 1980 to 1988 Wrote and implemented programs to produce significant increases in quality with exceptional reductions in operational staff learning curves. I wrote and qualified several test programs that improved test cycle times by a factor of 300. Member Of Technical Staff, Bell-Northern Research - 1978 to 1980 Established an automated integrated circuit test laboratory by arranging the transfer of ownership, determining pass/fail limits in liaison with process development scientists, applying quality control procedures, and acquiring fulltime staff. Production Technician, Microsystems International - 1972 to 1974 Responsible for maintaining assembly lines and responsible for training operators. Exceeded production quotas on a regular basis. References Rick Gagnon, Technical Services Supervisor, Government Of Canada (retired), (613) 421-3930. Contact Information John Mroz 69 Cleadon Drive, Ottawa (Nepean), ON K2H 5P4 john.mroz@gmail.com 613-558-8868 version 2016-03-21